Innovative Communication Solutions for Fast-Paced Companies

STRUCTURED CABLING

In today’s business, the infrastructure that supports your business is the most important piece of the puzzle in communication with voice, data, and video. It can represent almost 80% of your network and is the foundation of any organization. Laying the foundation to your infrastructure properly and by a professional will set the tone for the way that your system will work. Let the expert’s advise and provide the proper groundwork so that your system can install seamlessly.

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CLOUD-BASED PHONE SYSTEMS

A few things to consider when choosing the right communication technology for your business:

  • Remote Employees
  • Multiple Locations
  • Number of Employees
  • Business Continuity
  • Overall Goal

We offer business VoIP solutions that help businesses of all sizes in any industry stay connected to what matters. Our Full Spectrum Communications Solution offers end-to-end support for voice, video, mobile, chat, fax, presence management, and more.

SANGOMA

Sangoma is the most complete, dependable, fail-proof, and valuable unified communications solution you can find. The entire system is self-monitoring, extremely flexible, and easy to use while providing all of the advanced features and cost savings that a business needs to thrive, all from a single, integrated provider.

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SANGOMA PHONE VOICE SYSTEMS

Sangoma Communications delivers the world’s leading on-premise hybrid, and pure cloud solutions. We unify customers’ voice, video, fax, instant messaging, and presence management into a single, easy-to-use system. Sangoma offers the World’s Only Full Spectrum Communications Solution, an end-to-end communications system unmatched in the industry.

WHY A CLOUD-BASED PHONE SYSTEM?

A quality cloud-based business phone system should have enterprise features that allow users flexibility and remote access. It should be user-friendly, seamless to the callers, and allow for any size business to use it. It should be scalable and allow for both the dealer and the customer to maintain long into the future.

Most systems should have all of these features to accommodate your business now or in the future.

  • ACD call centers
  • Integration with remote devices
  • Multi-location networking
  • Power protection and multiple levels of backup
  • Scalable, reliable, and fully featured Voice over IP
  • Top support from the manufacturer as well as the dealer
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BUSINESS VOICE

Reliable, ScalableCloud Communications Solution

Experience a communications solution that streamlines and simplifies your operations. Business Voice is the ultimate cloud communications platform for any business in need of seamless, ultra-flexible connectivity. With Business Voice, your business can leverage the power of a complete, end-to-end system from an intuitive, browser-based interface. No hardware required!

Business Voice +

The Hybrid Business Phone System Where Reliability & Flexibility Meet
Business Voice+ is Sangoma’s hybrid solution that provides the best of cloud-based and on-premise Unified Communications. Business Voice+ ensures unparalleled scalability, flexibility, and reliability for your business communications. This innovative solution is powered by Sangoma’s unique cloud architecture that includes our on-premise StarBox® and cloud-based network backbone components. Business Voice+ offers guaranteed 99.999% uptime, built-in business continuity, voice-optimized call routing, and controls for end-to-end communications support.

End-To-End Business Continuity
Business Voice+ is the most reliable Unified Communications system available on the market. We leverage built-in network monitoring, disaster avoidance, and recovery features that prevent your communications from experiencing StarBox

As the on-premise component of the Business Voice+ solution, the StarBox® manages the traffic flow of your communications. It provides crystal clear call quality, real-time network adaptation, and continuous monitoring services for communications with no delay, echo, distortion, or downtime. lags, jitter, or failure with 99.999% uptime guaranteed.

Multi-Location Flexibility
Business Voice+ optimizes your operations whether you have one location or thousands. All phones are connected and operate as a single system allowing for direct extension dialing, seamless call transfers, ring groups, call queues, and more.

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Cloud Based AND Hybrid Phone Systems

With our Business Voice and Business Voice Plus Products we have a solution that will fit any company’s needs. Teleco of Cleveland specializes in innovative business VoIP solutions that help businesses of all sizes in any industry stay connected to what matters. Our Full Spectrum Communications Solution offers end-to-end support for voice, video, mobile, chat, fax, presence management, and more. With 24/7 Support from our providers, we are constantly monitoring your system and are available when support is needed.

Call Forwarding

Incoming calls can ring to a user’s home, office, and cell phones, either one at a time or all at once.

Mobile Faxing

Mobile faxing enables digital faxing capabilities from a smartphone.

Mobile and Desktop

Turn a user’s computer into a fully featured phone that is primed to take full advantage of all of Sangoma Unified Communication features.

Text Messaging

Seamless communications with single number service using employee desk phone numbers or other designated lines when communicating via texting.

Integration

Enable your employees with tools like Business SMS and CRM integrations, and ensure that they stay connected with customers the same way at home as they would in the office.

Desktop-as-a-Service

Employees can log in to virtual desktops, apps, and cloud storage via an encrypted portal and enjoy the same level of productivity whether they are working from their home desktop, laptop, tablet, or even a mobile phone.

Collaboration Suite

Sangoma’s TeamHub makes meetings more productive than ever—no formal office required! Gain team messaging with individuals or groups, file sharing management, productivity tools, and more.

Sangoma Meeting

Host and join online meetings from any device on the video platform designed to be secure and flexible! Share screens simultaneously and even manage attendees with virtual lobby controls.

Mobile and Desktop Softphones

Mobile Softphone (iOS and Android)

  • Full-featured IP telephone application for smartphones
  • Appear as standard extensions
  • Reduce cellular costs and multiple line requirements for users

Sangoma Meet

Scalable, Enterprise-Grade Solution That Adapts to Every Businesses Unique Needs

  • Enterprise-grade video solution that adapts to every business’s unique meeting needs
  • Join meetings via desktop, mobile, and tablet devices
  • Multi-person screen share
  • Personal meeting ID
  • Entirely browser-based and requires zero downloads to use
  • End-to-end encryption

Desktop Softphone

  • Full-featured IP telephone system on a user’s computer
  • Leverage all of Sangoma’s system features
  • Helps reduce hardware costs and travel expenses
  • Business SMS

Seamless, Single Number Service, and Texting

  • Two-way messaging to/from any U.S. SMS/MMS-ready number
  • Mobile and desktop versions available
  • Shared contacts with Desktop Softphone
  • Persistent message history tied to user/DID
  • Per-user licensing
  • Utilizes existing customer DIDs

Team Hub

Nerve Center for Collaboration, Teamwork, and Hyper-Productivity

  • Let go of email with the ability to message in channels and groups; Bring together internal and external members
  • Share and collaborate with files and other content
  • Make work more productive with tasks, notes, and other productivity solutions
  • Connect more deeply with video meetings and screen sharing
  • Use built-in workflow tools to streamline your daily activities
  • Integrate your toolkit of solutions into one business productivity and collaboration platform

Connected Workspace

Connected Workspace is secure, reduces hardware refresh costs, and helps quickly onboard and offboard employees.

  • Virtual workspace solution providing cloud-optimized desktop as a service, virtual apps, storage, and anywhere, anytime access
  • Integrates your office workspace with our Full Spectrum Communications Solution
  • Layer in Microsoft and other line-of-business applications
  • Fully secure, multi-device access, multiple user account types, application agnostic, adaptive desktop

CARRIER SERVICES & MANAGEMENT

Want to reduce your costs or get better SLAs from your carrier? Let us help. We represent all major and small carriers nationwide and can get you quotes from multiple carriers.

Not only will we help you with getting quotes for contracts, but we will also handle all of the paperwork and switch over too. Our strategic partnerships and telecom experts/consultants allow us to offer nationwide coverage for all voice and data access including Fixed Wireless, Cable, DSL, Integrated T1, Voice T1, PRI T1, LD T1, SIP Trunking, DS3 | T3, OC3, OC12, OC48, Ethernet, P2P | Point to Point, VPN, MPLS, WAN | Wide Area Network, CoLo | Colocation, VoIP | Voice over IP, VoMPLS | Voice over MPLS | Telecom Expense Management | Wireless Expense Management and other telecommunication and network services at the lowest prices.

Don't want to deal with the carriers? Don't. We will handle all of it for you. From paperwork to Install and Completion, we are here to handle it all.