TELECO of Cleveland provides the Communication Solution that is right for Your Business.

Take your communications to the next level with the top solutions with the best SLA's and Customer Service.

CLOUD BUSINESS COMMUNICATION SYSTEMS

Over the last decade, phone system technologies have evolved to provide small to medium businesses with a solution that was unavailable except to businesses with large technology budgets.

Why Our Solutions

With VoIP technology combined with the right cloud services, you no longer must budget for large capital expenditures to purchase expensive equipment, with expensive deployment and maintenance costs, only to become obsolete a few years later. Today’s smart business owners are using business communication technology as a service, only paying for services they need on a monthly basis and as an operating expense rather than a capital expense.

A few things to consider when choosing the right communication technology for your business:

Mobile Employees: Are your customers reaching who they need and when they need them?
Multiple Offices: Connect all locations together on one phone system.
Business Continuity: What happens to your business when a service provider goes down?

We believe that effective communication is vital to your business. It can be the difference between a great customer experience or a missed opportunity. We provide the perfect system for your business application, including Premise-Based, Hosted, Cloud and UCaaS solutions. With top customer care, our ready‑to‑go technicians, and 24/7 support from our providers, you can be assured that we are your best choice for all your voice communication needs.

VOICE SOLUTIONS

We sell & Service all of North East Ohio as well as companies Nationwide. Have another location out of state? Not an issue, we have over 200 Partner Teleco Dealers Nationwide which allows you to work with simply one company for all locations. Want one set of bills or only one person to contact for all of your needs? Not an issue, that's what we do!

UNIVERGE SV9000 COMMUNICATION SYSTEMS

NEC delivers business communications to Small, Medium and Large sized organizations. Our easy‑to‑manage solutions are comprehensive and include core software, phones, wireless handsets and robust applications such as contact center solutions and a suite of mobile capabilities. Our solutions adhere to industry standards, offer the highest reliability and unprecedented freedom and flexibility.

UNIVERGE SV9100/SV9300 Advantages

Make quicker, better informed business decisions without waiting for the next weekly office meeting.
Respond more quickly and efficiently to customer requests to drive loyalty and keep ahead of your competitors.
Empower your workforce with Smart Communications.

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POWERFUL IP PHONES, SMARTPHONE CLIENT & HANDSETS

Creating a ‘smart’ workforce is essential to your competitiveness as well as attracting and keeping talent in your organization. In a recent global survey, ‘work flexibility’ was rated as the top employee benefit.

The way we do business and the way we communicate is changing rapidly. Mobility has become the norm. Customer expectations have soared and budgets have shrunk. The SL2100 galvanizes your team. In turn, it creates a positive customer experience that generates repeat business.

It’s highly cost effective because there’s more built-in. With VoIP capabilities, it puts Unified Communications within reach of small businesses or it can be used as a resilient TDM solution with future-proof upgrade potential. It also presents considerable savings and functionality over and above alternative hosted solutions.

Your business can’t afford downtime and nor can your communications. The SL2100 provides a reliable, ‘always on’ solution. There’s less hardware, less licenses and less maintenance to worry about.

NEC SL2100 Advantages

Powerful communications with a small business price tag.
UNIVERGE BLUE SIP Trunks combines ease of implementation with reoccurring cost savings.
Never miss a thing with your mobile device connected to your office number.
Quickly direct first responders by knowing which user dialed 911.

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CLOUD BUSINESS PHONE SOLUTIONS

TELECO specializes in innovative business VoIP solutions that help businesses of all sizes in any industry stay connected to what matters. Our Full Spectrum Communications Solution offers end‑to‑end support for voice, video, mobile, chat, fax, presence management, and more.

SANGOMA

Sangoma is the most complete, dependable, fail‑proof and valuable unified communications solution you can find. The entire system is self‑monitoring, extremely flexible and easy to use – while providing all of the advanced features and cost savings that a business needs to thrive, all from a single, integrated provider.

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NEC UNIVERGE BLUE PRODUCTS

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THE BENEFITS OF A GOOD BUSINESS CLOUD PHONE SYSTEM

A quality business phone system should have enterprise features that allow users all the flexibility they need to process the caller’s requests. It should be easy to use so the caller doesn’t get lost in the flow and no matter what size business you have your phone system should grow with you as your demands and requirements change.

Here are some key features to look for in your new business phone system:

ACD call centers
Hosted and cloud PBX solutions
Integrated business systems
Multi-location networking
Power protection and backup
Scalable, reliable and fully featured Voice over IP

SANGOMA PHONE VOICE SYSTEMS

Sangoma Communications delivers the world’s leading on‑premise hybrid, and pure cloud solutions. Star2Star unifies customers’ voice, video, fax, instant messaging and presence management into a single, easy‑to‑use system. Sangoma offers the World’s Only Full Spectrum Communications Solution, an end‑to‑end communications system unmatched in the industry.

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ORGANIZE YOUR COMMUNICATION SYSTEMS WITH our STRUCTURED CABLING SOLUTIONS

Structured cabling is the infrastructure that supports the performance of an organization’s network. There is a high level of simplicity that comes with an organized cabling system. Whether it be CAT5e, CAT6, fiber or device termination, our engineers will ensure that the correct cable is implemented for the highest possible transmission quality. Additionally, our certified technicians will inspect and test every foot of infrastructure cable to guarantee the best possible performance.

Reduces install time
Supports future upgrades
Reduces cabling bulk and congestion
Reduces power and cooling requirements